About us
You Wouldn't Fly Blind.
Your Business Deserves Better.
Your competitors are drowning in data, learn to swim in it. Unlock your machine data, turn data streams into business and operational insights and drive growth.
Our Philosophy
The Melt Cafe was founded in the North of England by Rob and Peter. They have led teams at major organisations and delivered solutions to problems like: engineer burnout from alert fatigue and wasted time from useless dashboards. They are bringing their wealth of experience to the market, and have built The Melt Cafe to turn these hard-learned lessons into your strategic advantage.
Built From Experience
Our practical solutions solve observability challenges experienced by many of our customers. These have been developed through extensive experience managing critical systems at scale in large organisations.
Incident Prevention
Stop firefighting and start preventing. Smart monitoring and early detection stops small issues before they become major incidents.
Business First
Clear data leads to smarter decisions. No matter your industry, focus on what truly matters to your business by cutting through the noise.
Cost Optimisation
Make every pound count with an optimised observability stack that delivers maximum value while eliminating unnecessary spend.
Knowledge Growth
Sharing is caring. Things are better for you if we can build your team's knowledge, creating a stronger ownership of data in your business.
Managed Support
Focus on your core operations. Our team of experienced engineers can support your business as a managed service provider, handling all aspects of your observability.
Our Approach
Our practical solutions blend technical expertise with business understanding, turning torrents of data into clear, actionable insights for businesses. We operate throughout Europe, working with companies from big to small.
Understanding Your World
Your systems have their own story. Understanding your environment and your needs reveals solutions that fit your business perfectly.
Designing for Success
For quick implementation and long term success, our designs are built from years of hands-on experience.
Strategic Implementation
Your operations power your success. Our implementations prevent incidents, optimise costs and drive business growth, leaving you to focus on your customers.
Sustainable Partnership
Focus on your business. Our team partner with you for long term success, with clear communication and a shared vision.
Our Founders
Founded in the North of England out of a passion for doing observability right.
Rob Chapman
Rob has over three decades of experience in the full application life cycle. He has worked over the years for companies such as the Environment Agency, BT Global Services, Microsoft, Anaplan, and Grafana. He has built a wealth of experience on large complex systems, and is passionate about saving energy, time and money.
Peter Holmes
Peter has over twenty years experience in various roles across Digital Operations. He has worked at organisations like Boots UK, Fujitsu Services, Anaplan, NHS Digital, and Grafana. Working in complex transformational projects, site reliability engineering, platform engineering, and leadership. Peter has an appetite for delivering valuable changes which ensure Day-2+ operations are as smooth and cost-effective as possible.
Get in touch
Let's have a chat about your observability needs.