Services
Solve Your Business Critical Observability Challenges
The Melt Cafe are observability experts, with proven experience in solving real world, business critical challenges with your systems.
Our Services
From initial assessment to ongoing support, we provide end-to-end observability solutions tailored to your needs.
Hiring takes months. Your systems need help today. Our experts plug in instantly, troubleshoot fast, and keep your operations running - without the hiring headaches.
Wasted spend is killing your budget. Cloud and observability tools drain cash fast if they're not optimised. With our cost cutting assessment, you will slash unnecessary spend, and make sure your budget delivers value.
When incidents strike, downtime costs you customers. Slow fixes, alert fatigue, and poor visibility make it worse. We clear the noise, sharpen your monitoring, and help your team respond before small issues become disasters.
Ugly, cluttered dashboards waste time and hide insights. If your team can't see the problem, they can't fix it. We build clear, meaningful visuals that turn raw data into real action - so decisions happen faster.
A weak observability setup means guesswork, slow fixes, and costly mistakes. We train your team to own their data, master monitoring, and fix issues before they explode.
Vendor lock-in keeps you trapped in expensive, outdated tools. Switching feels risky, but standing still costs more. We handle your migration smoothly, so you stay in control - without the fear of breaking everything.
End-to-End Observability Support
Visibility Assured
Never worry about blind spots again. Our team ensures your observability platform captures every critical signal, maintaining complete visibility across your entire technology stack without burdening your engineers.
Reduced Mean Time to Resolution
When problems arise, resolution speed is everything. Our managed observability service cuts troubleshooting time by providing precise, contextual data that pinpoints root causes immediately.
Optimised Observability Investment
Stop wasting money on underutilised tools and inefficient configurations. Our experts fine-tune your observability stack to maximise value, typically reducing total costs while improving coverage.
Operational Insights
Turn your operational data into strategic insights. Our custom dashboards and reports reveal opportunities to improve performance, reduce risks, and make confident technology decisions.
Maximise Your Observability ROI
End Runaway Bills
Tired of unexpected observability costs? Our audit process identifies the exact sources of budget overruns, allowing precise cuts to wasteful spending without sacrificing monitoring quality.
Eliminate Tool Redundancy
Most organisations unknowingly pay for overlapping capabilities across multiple tools. We identify redundant systems and consolidate functionality, often reducing tooling costs significantly.
Stop Storing Data You Don't Need
Your systems are likely collecting and storing mountains of low-value data. Our experts provide detailed analysis that separates the critical signals from costly noise, with clear recommendations on what to keep and what to discard.
Reclaim Engineering Time
Complex, fragmented observability tools waste precious engineering hours. Our assessment reveals exactly how monitoring complexity impacts team productivity, with actionable plans for leadership to simplify and optimise the environment.
Purpose-Built Observability Solutions
Business Critical KPI Mapping
Interviewing stakeholders across your organisation allows our team to identify the metrics that truly matter to your business outcomes. The result is a clear blueprint connecting technical data to business KPIs that leadership cares about.
Tailored Response Playbooks
Generic alerting leads to confusion and delays. We develop customised incident response workflows aligned with your team structure, business priorities, and technical ecosystem. Integrating these with your existing tools and communication channels for seamless operation.
Executive Ready Visibility
Transform complex data into clear business insights. We design dashboards that translate technical metrics into business impact, enabling informed decisions at all levels of your organisation. Our solutions can connect to business intelligence tooling as needed, creating a unified data experience.
Cross Team Collaboration
Break down monitoring silos between teams. Our holistic approach brings together stakeholders from across your business to create a connected observability strategy that serves everyone's needs.
Ready to Transform Your Data into Insights?
Start your observability journey with us, book a free 30 minute consultation.